In order to provide Temporary Password we require MAC address and current time set on the recorder before we can issue
Temporary Password expire at midnight (time on machine if incorrect)
Once you have a Temporary Password, You will need to login to the Main Menu / Setup Menu and proceed to System and then Multi User / Users,
The first line will be the administrators login , click on the notepad and pencil icon under User Edit and then create a new password or disable
When complete you will be prompted to enter the current password to confirm changes, Use the Temporary Password provided to confirm
Attached is Guide on how to obtain MAC address information form IQR1080, IQR5000, X2R & XN recorders
Kind Regards
Y3K Technical Support